Wig Maintenance + Lace Replacement + Color
Regular price $300.00Is the lace on your wig damaged, thinning, or balding? Don't throw it away! Add the “Lace Replacement + Maintenance” service to your cart and we’ll have it looking brand new!
This service includes:
- Thorough shampoo + condition
- Styling of your choice
- Custom Color of your choice
- Same size lace replacement
This service does not include lace; customers must add their desired lace selection to the cart.
If you would like to provide your own lace, please 1. place your order with ONLY this service 2. email orders@hairbymsmaya.com to arrange sending in your hair.
Pick-up is Available:
Please choose “Pick-up in store” at checkout.
Address:
Address will be displayed at check-out if you choose the "Pickup in store" option.
Processing + Shipping:
Drop off and shipping address are the same. This will be emailed to you after you place your order.
Processing time is 7-15 business days and shipping is 2-5 business days via USPS Priority Mail.
Please be aware that holidays or weekends do not count as business days and should be taken into consideration before placing an order.
SIGNATURE CONFIRMATION
**Signature confirmation is added to EVERY order, you must be present to sign in order to receive your package. It is your responsibility to provide the correct shipping information at the time of ordering. This is all to ensure the safe delivery of your purchase.
Tracking information is provided to each customer & it is tracked from the time it is also sent to you.
SHIPPING INFO
We currently only ship within the United States. All orders are shipped via USPS Priority Mail. We do not ship to P.O. boxes.
Please be sure to enter in your correct shipping address and email as to avoid any delays and ensure that you receive updates regarding your shipment. Once USPS has your order, Hair Concierge Wig Co. is not responsible for any lost, stolen, or damaged packages. This policy is also applicable to any hair that is sent in for wig creation. Once it has been shipped, USPS is responsible; in the event an issue occurs you will need to contact them directly.
SHIPPING + PROCESSING
Hair Concierge Wig Co. raw extensions and wig units are sold exclusively online. For hair extensions, please allow 7-10 business days for processing. Shipping is 2-3 business days via USPS. In-stock units in our Featured Unit Collection, will be shipped in 2-3 business days.
We strongly advise that you do not wait until the last minute to place your order- especially if you need a product for a specific day/event. We advise that you plan for unanticipated delays. We will provide a tracking number once the order has shipped. Hair Concierge Wig Co. is not responsible for late shipments due to inclement weather, holidays, natural disasters, or carrier delays. Please remember that holidays and weekends do not count as business days and should be taken into consideration when placing an order.
REFUND POLICY
Please be aware that ALL SALES ARE FINAL. Due to federal regulations and the nature of our products, Hair Concierge does not offer returns or refunds. According to Federal law, you can not return human hair products that have been used. This includes removing the hair from bundle state and trying it on. Any unauthorized returns will be refused and sent back to you. We adhere to these strict policies as it regards to hygiene and the law. Please be sure that the head circumference measurement chosen for your custom unit is accurate as we are not responsible for a unit that does not fit. By completing your order, you agree to these terms.
Orders are shipped Monday-Friday. If you place your order on a holiday, your order will be shipped the next business day.
This guide is all about helping you make sure you know what to buy, before you buy! Included is information on wig sizing, lace color, and tips for installations!
Wig Sizing
To measure the circumference of your head for the size of your wig, use a flexible measuring tape and measure from the center of your forehead, around your head, and back to the center of your forehead. The measurement should be in inches. It is best to measure your head with your hair in a flat style (braided or in a low bun as if you were about to put on a wig) and if you are in-between sizes, we recommend going up a size.
**Please note that our wigs are mainly glue-less. While you can still glue down these units upon preference, our custom wigs can be worn 100% glue-less. Because of this, an Ear-to-Ear and Front-to-Nape measurement is required. Please follow the procedures in the diagram below to accurately take your head measurements.
Lace Color
Hair Concierge Wig Co. offers one kind of lace: HD film lace. Our premium quality lace is very thin for the most natural looking installs and it is stretchy, which gives the lace durability. High quality lace is just as important to us as high quality hair extensions. This lace is meant to match all skin tones. Fair skin tones do not need to tint this lace, but medium to darker shades can easily tint the lace for the most natural blend.
Installations
Hair Concierge Wig Co. aims at providing you with the best quality hair extensions and custom wigs/laces that can be easily installed and melted into your skin! With that being said, we recommend that you have your hair installed by a professional for the absolute best results. Located in the DMV? Have your wig installed by Maya herself by clicking Book an Appointment in the main menu.