FAQs
“Are Hair Concierge Wig Co. custom wigs hand-sewn or machine-sewn?”
Each custom, luxury unit currently made by Hair Concierge Wig Co. is constructed using a sewing-machine. This technique ensures longevity of your purchase while allowing you get a custom-fit. Your unit is guaranteed to last years with occasional lace maintenance or replacement.
“I’ve been told HD lace does not last, requires more maintenance, and is harder to maintain — is this true?”
HD film lace can give you many wears if maintained correctly. HD lace has the ability to last, but will experience normal wear and tear especially if you are constantly wearing the lace in one part/style or find yourself manipulating the lace often. Again, the longevity of the lace solely depends on how much the lace is manipulated or how often the unit is worn. If you know that you are rough with your units, getting a closure instead of a frontal is recommended. *Tip— using adhesives such as glue or Got2be gel can shorten the lifespan of your film lace.
"Am I Required to drop my lace off in advance to my install date?"
Yes! Lace drop off for services where hair is not included must be dropped off either 1 or 2 weeks in advance. For a wig install, lace is required to be dropped off 1 week in advance. For a wig construction service, you must drop your hair off 2 weeks in advance as we do not offer same-day wig making services. Please double check the description of the service you are booking to be sure.
"How long will my lace unit installment last?"
All of our wigs are made to be 100% glue-less, meaning adhesive is NOT required to wear any of our wigs. Therefore, you are able to remove your unit each day if you choose. You can still use a lace adhesive or glue to install your unit, however Hair Concierge Wig Co. does not provide installs using glue. Sew-in installs generally last anywhere between 4-7 weeks, requiring maintenance at 3 week intervals. The longevity of your lace itself is determined by manipulation and care. Please refrain from scratching, poking, and unnecessary pulling for the best experience. Proper instructions are given during your installation service.
"How do I purchase bundles/lace/units for my upcoming appointment?"
All purchases are made online. Please consider shipping and processing times before scheduling your appointment.
"Which type of hair and textures do you provide?"
We currently provide Raw Indian temple extensions supplied by one of India’s top raw extension manufacturers - available in straight, wavy, and curly in both natural black/brown and blonde. Each hand-picked 3.5oz bundle is 100% raw/unprocessed, single donor. You are able to color and style your extensions however you desire —ie: heat styling, color processing, texture alteration etc.
"How long does this hair last?"
At Hair Concierge Wig Co., you are guaranteed longevity with each extension/lace purchase. Our hair will last a minimum of 3 years with proper care and maintenance.
"How can I place a custom unit order if I don't see a unit I like?"
Custom unit orders can be be placed via our booking site under any of the custom unit packages or you can place an order on our website under "Custom Wig Services". All custom wig requests open the 1st of the month and close on the 14th of the month.
"How many bundles should I purchase for my scheduled appointment?"
Required number of bundles for your install will depend on the size of the lace being provided, the length of the hair, as well as your desired look. Weft lengths will vary from company-company; estimates below are for extensions provided by Hair Concierge Wig Co. only. We recommended 2 bundles (up to 14” in length) of raw Indian extensions for a full sew-in weave paired with 13x4 or 13x6 sizing of lace frontals. This same guideline would apply to 5x5 or 6x6 lace closures. We recommend purchasing 3 bundles of raw Indian extensions in lengths of 16” to 22”. We recommend 4 or more bundles for lengths 26″+. Please be very mindful in regards to this guideline. The density of your install will impact your final look.